Terms and Disclaimers
Learn more about terms, database backups and more.
Data Protection
Our Data Protection policies and Terms and Conditions are under review as we roll out 4Matrix Cloud to schools.
Database Backups
The 4Matrix Cloud database is automatically backed up as part of our Microsoft Azure backup schedule. The following is provisonal, pending general release:
- Full backups are taken once a week and kept for 7 days.
- Daily backups are made and kept for 7 days.
- Our cancellation policy, specifically with regard to how we handle and store a school's database on cancellation of the licence is under review and will be confirmed shortly.
Performance Measures
You should always verify the totals appearing in any of the 4Matrix products independently before reporting results. We do not accept responsibility for the consequences of results that are reported which are subsequently found to be incorrect for any reason - including the possibility of calculation errors in 4Matrix itself. Our liability is limited to correcting any programming faults that may be found. During BETA, we ask that users remain vigilant and report issues to us.
- First published: 07/03/2025
- Last revised: 18/09/2025